Possible Clues:

• 'Give balm' included among phrasal verbs?
• Soothing ointment for wounds, sores, etc
• Doctor leaves after squeezing out last of the ointment
• Ointment starts to soothe angry lesions -- very effective
• Aloe, e.g
• Burn covering
• Healer hailing from Rome?
• Mollify
• Reserve holding opener for lotion or ointment
• Local's first in to deliver soothing treatment