Possible Clues:

• Collecting figures, score three races wrongly
• Consumer needs analysis, having abused car makers there
• Criminal racketeers harm subject of intensive questioning?
• Scientific analysis of the causes of consumption
• Organised effort to gather information about customers
• Consumer studies, e.g
• Unorthodox teacher's remark that informs business strategy
• Business studies
• Consumer surveys could harm racketeers
• Corrupt racketeer harms study of consumer needs